FAQs

Do you deliver outside Accra?

yes, we deliver nationwide via Fed ex or any other means the client prefers.

 

How do i place an order?

Send us a DM specifying what you would like to purchase, we will confirm its availability and ask for your details for delivery or place your order right here on our website.

 

Do you accept installment payment?

No, we do not.

 

How do i get my order ASAP if i need it urgently?

Usually, we use bolt, yango or uber to deliver such orders.

 

What happens if i don't know my size?

You can either send us a message on instagram for assistance or check our size chart on here.

 

How long does it take to receive an order?

We offer same day delivery within Accra and all deliveries are done within 24 hours (unless there circumstances beyond our control) However we cannot give a specific time or day your parcel will be delivered

 

What happens if my item does not fit?

Request for an exchange and it will be gladly exchanged.

 

Do you do refunds?

No, we do not.

 

Will i pay delivery fee again when making an exchange?

Ideally, yes but there can exceptions depending on the situation.

 

What happens if the wrong item is delivered?

It will be exchanged at no cost.